Company Philosophy
We provide safe, reliable, customer-focused and sustainable services. We know that doing so requires a high-performing organization that is financially sound, innovative and offers employees satisfying service. We constantly seek to improve our performance by aligning our systems, processes, policies and technology around the following set of beliefs:
The Nature of People – We believe that our employees want to do a good job. If their purpose and functions are clearly defined, if they are empowered, and if they are given the proper tools and knowledge, they will do excellent work without excessive supervision and external control. Motivation to perform at a high level comes from within and is cultivated by recognition, opportunities to grow and increasing challenges.
The Way We Work – SGL believes that the best work is done and goals are reached when individuals operate within the organization in consultative, cross-functional teams. The job of managers is to promote collaboration inside and outside their teams and provide the right strategies, structures and systems to make these teams as efficient and effective as possible.
The Way We Lead – The job of managers and supervisors at SGL is to make it easier for their employees to serve customers — both internal and external. It is a privilege that must be continuously earned by serving and mentoring others to help them grow, sharing information, providing respectful feedback and being accountable. While technical skills are important, they are only part of what makes a good Summit manager.
The Way We Manage Business Processes – To achieve our goals, Imani must have sound and repeatable business processes that account for internal and external risks. SGL leaders and managers must monitor business processes and be proactive in identifying and managing any associated enterprise risks